![]() ![]() Many routers will have default SSID names that label whether the connection is 2.4Ghz or 5Ghz, but if you're not sure, contact your Internet Service Provider for assistance with how to review this information within your router's settings. If your router supports both, set up a new Internet connection and connect to the band you are not currently connecting to. Many routers support both the 2.4Ghz and 5Ghz frequency bands. If supported by your router, connect to a different wireless band Note: This error indicates that there is likely a temporary service outage related to Nintendo eShop on Nintendo Switch. If you have any of these, such as filing cabinets, speakers, power strips, glass, or cordless phones, next to your console or wireless router, move them away. Metal objects and electronic devices may interfere with wireless signals. Move any metal objects or electronic devices away from your Nintendo Switch console and wireless router It may be helpful to remove the Nintendo Switch console from the Nintendo Switch dock while troubleshooting, and then return the console when troubleshooting is complete.If possible, place the Nintendo Switch within 10 to 15 feet of the wireless router to improve the signal strength during troubleshooting. Move the Nintendo Switch console closer to the wireless router Restarting your network devices may resolve this issue if it is related to the devices being unresponsive. This error code indicates an error occurred when connecting to the service, likely the result of the network environment. If the DNS you are attempting to use is not working, entering an alternate DNS may resolve this issue. This option is currently available to residents of the U.S., Canada, and Mexico who are 18 years and older. Link a Paypal account to your Nintendo account, and make purchases through Paypal using the payment method you've chosen. Set up a new Internet connection, ensuring that you are attempting to connect to the correct network, and that you are receiving a strong wireless signal from the network. Use a Nintendo eShop prepaid funds card to add funds for eShop purchases. In order to link your PayPal account to a Nintendo account, you have to select a card as the payment method. ![]() To restart the console, press the POWER Button for three seconds, and then select Power Options, followed by Restart. This error usually means the payment was declined. This error may be the result of the DNS used, or issue related to wireless interference, weak signal strength, or an unresponsive router. How to Check for Nintendo Switch eShop Outages (2813- Error Codes) Description: You are experiencing errors when using the Nintendo eShop service.This error code indicates an error occurred when connecting to the service, likely the result of the network environment. ![]()
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